We all take our water supply for granted so if your home or business suffers a burst pipe this winter, you could be left with no water and a hefty bill to repair the damage to your property.
All pipework within your home or business boundary is your responsibility, so it really is worth protecting it properly to avoid serious problems during cold weather. Here is some essential information to help protect your property from burst pipes.
If you do not have any water, before ringing us, check whether your neighbour’s supplies are also affected. If they are not, then the odds are that your pipes are frozen and the lack of supply is not caused by a burst water main out on the road.
If your pipes are frozen then the following advice may help.

If a Pipe Freezes

Turn off the water supply at the stopcock.
Check to see if the pipe has burst.
Open the affected tap. Slowly thaw the pipe with hot water bottles or a towel soaked in hot water, starting at the end nearest the tap.
Never use a naked flame, hair-dryer or blowtorch to thaw the pipe.
Don’t leave taps dripping or running as the water may not drain down the plughole if the pipe below is frozen.

If a Pipe Bursts

Turn off the stopcock and boiler.
Open all taps to drain the system quickly.
Soak up/block off escaping water with thick towels.

Call us on 01473 824884

If water has leaked near your electrics or into any electrical appliances, switch them off at the mains.
Turn off taps once pipework is repaired to avoid further flooding.

We hope that your water supply this winter does not get effected by bad weather…but if you should encounter any issues then give us a call.